Hospitality Award

2025 Business Excellence Awards | Stratford & District Chamber of Commerce

Description

The Hospitality Award will be presented to an accommodation, food service, or tourism operation that has enhanced the allure of the community. This recognition is for those demonstrating a commitment to excellence in hospitality/customer service, staff knowledge, quality and consistency of product, and community involvement. The recipient business not only excels in their service but also plays a pivotal role in enriching the overall hospitality experience in the community. e.g. restaurants, cafes, hotels, B&Bs, Inns, street vendors, etc.

Requirements
  • Must have been in business for at least one year.
  • Must be in good standing with relevant regulatory bodies.
  • Must operate within the accommodation, food service, or tourism sector.
  • Previous Winners: Cannot have won a Business Excellence Award in the past 5 years.
Criteria
Criterion Weight
Product or Service Innovation 15.0%
Leadership & Team Culture 15.0%
Guest Attraction & Retention 15.0%
Resilience & Problem-Solving 10.0%
Community Engagement 15.0%
Employee Development 10.0%
Commitment to Sustainability 10.0%
Supporting Materials & Storytelling 10.0%