Description
The Hospitality Award will be presented to an accommodation, food service, or tourism operation that has enhanced the allure of the community. This recognition is for those demonstrating a commitment to excellence in hospitality/customer service, staff knowledge, quality and consistency of product, and community involvement. The recipient business not only excels in their service but also plays a pivotal role in enriching the overall hospitality experience in the community. e.g. restaurants, cafes, hotels, B&Bs, Inns, street vendors, etc.
Requirements
- Must have been in business for at least one year.
- Must be in good standing with relevant regulatory bodies.
- Must operate within the accommodation, food service, or tourism sector.
- Previous Winners: Cannot have won a Business Excellence Award in the past 5 years.
Criteria
Criterion | Weight |
---|---|
Product or Service Innovation | 15.0% |
Leadership & Team Culture | 15.0% |
Guest Attraction & Retention | 15.0% |
Resilience & Problem-Solving | 10.0% |
Community Engagement | 15.0% |
Employee Development | 10.0% |
Commitment to Sustainability | 10.0% |
Supporting Materials & Storytelling | 10.0% |